Multi-box search enables you to simultaneously search for and locate up to 1,000 boxes of records that are stored at Iron Mountain. This time-saving feature enables you to type in data, or cut and paste it from a spreadsheet directly into the search field.
NOTE: If you are searching for multiple boxes that belong to a single customer, apply the Customer dropdown on the left-side search bar. This field will carry over into the Multi-Box Search screen. Other left-side search bar fields are not active.
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Select Multi-Box Search from the Search Tools dropdown located at the top of the left-side search bar. The Multi-Box Search screen opens.
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Select the Customer that the boxes belong to. The dropdown list displays only customers for whom you have been granted access by your system administrator.
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Select the field you will use to search records:
- Type or paste up to 1,000 SKP barcodes or customer box numbers. Press <ENTER> or use a comma as a separator between the numbers.
- Click Search. The Search Results screen opens with your results displayed. Refer to the instructions for Entering a Retrieval Order to add these items to your cart and place them on a retrieval order.
If Items Are Not Found During a Multi-Box Search
If not all of your boxes are found during a multi-box search, a banner message displays at the top of the Search Results screen.
- Click the link in the message to view the SKP barcodes or customer box numbers for the items.
- When you have reviewed the missing items, click OK to return to the Search Results screen.
See Also